For all Genfare clients that use FIS, please be aware of the upcoming scheduled maintenance outage. For questions, concerns and support needs, please contact FIS directly at 1.844.300.5510, or email ClientSupport@fisgov.com. SUMMARY FIS will utilize the scheduled maintenance windows on
March 12, 2019 Chase announced on February 8, 2019 an update that impacts any certifications to Chase using the NetConnect protocol for sending payment information via the Internet to either of the Chase authorization hosts. Read the full announcement. Based
Dear Integrator Partner: JPMC is moving away from Symantec as the primary external issuer of certificates in response to distrust of Symantec certificates. This is an industry-wide issue that we are remediating now. Legacy Symantec certificates will be expiring in
January 26, 2018 This update notice is to assist our transit agency clients with Ticket Vending Machines that have the Vx700 VeriFone pin pad in operation. Your processor should have notified you they are in the process or have already
January 20, 2017 The Transentry Faregate has been officially sunset by Genfare. This End of Life Announcement (EOL) is to notify our clients this equipment and software is no longer available for purchase. Genfare will continue to service and provide
December 16, 2016 The System 7, Version 1 software of Network Manager/Data System has been officially sunset by Genfare. This End of Service Announcement (EOS) is to notify our clients this software is no longer available or supported. The System
December 08, 2016 The VIP Lite software has been officially sunset by Genfare. This End of Service Announcement (EOS) is to notify our clients this software is no longer available or upgradable. The VIP Lite software can be replaced with
November 15, 2016 The Ultra Lite probe and IPAQ have been officially sunset by Genfare. This End of Life Announcement (EOL) is to notify our clients the equipment and software is no longer upgradable. We recommend upgrading your equipment based on your