As of September 1, 2020, Genfare unveiled a Customer Portal—an additional option for our agency partners to request support and more. Previously, Genfare customers used email, phone and website forms to engage support, and this initiative expands our customer channels
Daria van Engelen is Genfare’s Chief Revenue Officer (CRO). She is a seasoned transit professional with a proven reputation for developing business, achieving growth, and driving performance. Read more about Daria’s background and what the newly created role of CRO
As part of our ongoing transformation, Genfare recently added an entirely new function to our organization—Account Management. The Account Manager role is key in our support offering, as well as our efforts to become a more client focused Genfare. So
Stewardship establishes a mentality for the present and sets a plan for the future. Eric KaledPresident, Genfare What is the proper mindset of a leader? It’s a loaded question, to be sure. In many ways, your mindset defines how you
Since our founding in 1980, Genfare has continually developed innovative hardware and software solutions to reduce fare processing costs, increase convenience, and advance transit’s collective mission. We have been on the forefront of public transit technology introducing many firsts to
Dear Genfare Customers and Partners, While we are in a fluid environment, and one that is unprecedented in my lifetime, we want to communicate our current mode of operation. We are prioritizing the safety of our associates, customers and extended
From London’s Underground to NYC’s MTA, transit systems are digitizing ticket purchasing to boost ridership and reduce consumer friction. But most still rely on old-school physical vending to facilitate purchases, which can cause data and cash flow issues. In this
As a new decade starts, we’d like to take a look back at what we’ve accomplished. In recent years, Genfare has transformed a legacy built on hardware, evolving it into a complete fare collection solutions provider. We’ve introduced new cloud-based