Mobile Link – Mobile Ticketing Solution
Is your public transit system ready to join the 21st century? Mobile ticketing is the answer to the demands of today’s tech-savvy riders. Mobile Link is Genfare’s customer-facing platform that enables riders to Plan, Pay, and Board with the ease and convenience of their smart devices. By lifting the burden on staff and giving the freedom of access directly to the customer, mobile ticketing improves operational efficiency while reducing expenses and increasing customer satisfaction. The transit revolution is here—Genfare Mobile Link is Transforming Transit for Tomorrow.
Multi-modal trip planning
Riders can view up-to-date routes and schedules with our robust mobile ticketing system. Mobile Link is also integrated with Google Trip Planner to enable riders to plan their trip from beginning to end. Multi-modal trip planning allows riders to add in walking and biking between station points. Understanding the full trip ahead of time eases worries, especially for tourists and those new to public transit.
Riders can easily manage their own accounts through the intuitive app. Customers happily taking on the task of adding funds, setting up automatic replenishment, and purchasing single tickets or multi-ticket passes. This mobile ticketing solution eases the burden on customer service while reducing ticket lines.
Riders have the option to print their tickets or use their smart device to display the ticket barcode for scanning to reduce the risk of lost tickets. The ability to purchase tickets ahead of time allows riders to skip the line and plan their trips at their own convenience. Riders can also purchase their tickets from anywhere in the world without needing to visit a ticketing booth in person.
Mobile Link works with iOS and Android devices
With over three-quarters of Americans owning an iOS or Android device, the demand for mobile ticketing apps is higher than ever. Mobile Link can be accessed from smartphones, tablets, and even smartwatches.
Benefits of Genfare Mobile Link
Robust reporting produces valuable real-time data
Collecting and analyzing mobile ticketing app data is a key way to understand rider behavior. Mobile Link’s reporting includes real-time information that allows adaptation on the fly as well as long-term trend analysis necessary for future planning.
Improve customer satisfaction and increase revenue
Making public transit easier to use via mobile app improves rider loyalty and encourages new riders to take the plunge for the first time. When public transit is not seen as a “last resort” but instead as an easy, convenient, and accessible form of transportation, riders are less likely to seek alternatives.
Up-to-the-minute route planning
With real-time information coming in, routes can be immediately planned around emergency maintenance and other issues with alerts pushed to riders about schedule changes. This means riders can be assured they are viewing the latest schedules through their Mobile Link app and spend less time waiting around on late buses and trains.
Want to make the most of Mobile Link’s mobile ticketing system?
Connect our mobile ticketing system with Genfare Link, our comprehensive software and hardware solution for the modern transit system. Genfare Link uses in-depth reporting and real-time data for smarter, faster decisions and lower overall costs. Our seamless integration of platforms assists management, administration, IT, maintenance, customer service, and other positions to optimize their efficiency and reduce overhead costs with a one-source solution for modern transit.