Mobile Link

Transit agencies are facing more competition than ever before. Riders have many choices when it comes to transportation, including rideshare programs, ride-hailing apps, short term car and bike rentals, and other innovative services. What’s worse, transit agencies are notoriously underfunded and must make the most of every penny they spend. Like any service, whether public or private, transit agencies feel pressure to provide the best possible customer experience in order to attract new riders, retain ongoing riders, and increase overall revenue.

Genfare’s Mobile Link is the answer to these issues facing modern transit. With Mobile Link, the transit experience is reinvented in a way that appeals to the needs and expectations of today’s riders.

Mobile Link is a comprehensive ticketing solution that allows riders maximum independence with modern payment and validation options. The goal of Mobile Link is to make it easier for riders to use transit systems by incorporating the very devices they use every day as well as intuitive onboard fareboxes for rapid mobile ticket validation.

TRIP PLANNING

Mobile Link integrates with Google Trip Planner to provide point-to-point navigation. Riders can easily plan their entire itinerary for multi-modal trips with accurate geo-location. Even the most inexperienced riders can be walked through their trip step by step, actively demonstrating to new customers just how easy the transit system really is.

SIMPLE PAYMENT

After selecting a route, riders can pay using a credit card, debit card, transit benefits, or PayPal. These modern forms of payment simply aren’t available on old-school fareboxes, which traditionally rely on physical media. Once the public knows they can use these convenient payments, new riders are more willing to take the plunge and current riders have little reason to look elsewhere for transportation services.

FASTER, EASIER BOARDING

By eliminating the hassle of inserting and collecting change in the form of bills and coins, the onboarding process with Genfare Mobile Link becomes much faster. A simple scan of the smart device validates the QR code within seconds. This also opens up the possibility of unmanned fareboxes on secondary entrances, such as those on double-doored buses, since the driver does not need to monitor every transaction.

Mobile Link – Ticketing Solution Made for Riders

MOBILE LINK

TRIP PLANNING

SIMPLE PAYMENT

FASTER, EASIER BOARDING

Manage fare collection faster, smarter, and better with GenFare.