Fare Collection-as-a-Service

The fare management platform of the future.

A fully integrated and comprehensive digital solutions suite that delivers total control.

Genfare Link Fare Collection-as-a-Services solution is a back end data processing service offering a complete fare management solutions. The modular configuration allows Genfare Link to meet the specific requirements and budget priorities today and can be expanded to meet future needs.

Genfare Link at a Glance

Genfare Link is a modular, cloud-hosted fare processing platform that performs the range of modern fare collection needs, including account-based rider management, website and portal support, customer service functions, distribution network management, and an extensive set of standard and custom reports - all housed in one place.

Multi-payment enablement

Genfare offers an unmatched array of fare media solutions. We take care of every component of a commuter’s transaction, whether it’s buying a ticket, adding fare to that ticket, replacing a lost card or checking the card balance. We can even provide vending machines and retail point-of-sale machines to increase boarding speed and cut down on rider hassle.

Richer reporting and planning

Genfare Link, provides transit agencies with in-depth analysis of all system metrics. The reports are part of Genfare's centralized reporting for all system data. All data can be manipulated using any ODBC-compliant third-party tool or loaded into the a data warehouse.

Greater security, from revenue to data

Fare collection falls short if you have no way to transfer revenue securely from the farebox to the counting room. Fortunately, Genfare's digital transactions are secure, so the data your agency assimilates for reporting purposes and rider information stays protected.

Seamless implementation and compatibility

Whether you’re looking to integrate a component or system into your existing platform or turning to us for a turnkey fare management solution. Our solution is fully integrated so that every aspect of the transit process is streamlined and easily tracked.

Comprehensive Customer Care

When you need a question answered or a problem solved, Genfare makes it easy to get in touch with the right people, right away. Genfare is there with the system support and guidance to make your life easier—and make the rider experience more enjoyable.

Mobile ticketing

Mobile Link benefits both transit agencies and the riders they serve. The app features real-time status updates, making it easy for vehicles to be re-routed and schedules modified as needed. Commuters can plan their trip – selecting a route, paying for a ticket, and boarding.

Benefits

Reduced Maintenance effort on part of the Agency IT staff
Reduced effort on the part of the Agency Maintenance team
Reduced fraud with the use of Smart Card Technology
Balance protection for the Riders
Automatic Replenishment

Fare Media

The history and evolution of fare media has changed the way the public sees transportation. These technology advances leads to consumer adoption and ultimately provides a wider range of media options and conveniences when utilizing public transportation.

Cash (coins and bill)
Tokens
Magnetics
Smartcards
Mobile payment
Credit Cards

Fare Devices

Fast Fare

Fast Fare-e

Genfare's Odyssey Plus product close up right view transparent background

Odyssey® Plus Farebox

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Capital District Transportation Authority (CDTA)

Albany, New York

When CDTA was looking to simplify and upgrade their fare payment, Genfare stepped up to the challenge. With custom software, smart cards, mobile payment, and POS devices that greatly improved their fare payment systems, CDTA was named the Best Mid-Size Public Transportation System in North America by the American Public Transportation Association (APTA).

Read the full case study