Fare Management Systems

Fare management Solutions Across Multiple Domains

Our product lines integrate for broad and flexible coverage.

Bus & Bus Rapid Transit (BRT)
Light Rail
Paratransit
Ferry

Elevating the Mobility Experience

The past couple of years have been rough on everyone. We’re proud to have stood in solidarity with our partners during this difficult time. Genfare has been serving the transit industry for 40 years. Together we look forward to elevating the mobility experience for the next 40 years.

GENFARE'S EVOLUTION

Genfare’s offering has continued to evolve from the ‘80s to present day.

1980s – Hardware supplier – physical revenue security, high quality equipment, accurate data
1990s – Hardware/Software provider – expanded to include data reporting and electronic revenue security
Present – Fare Collection Solution provider:
- Revenue and ridership management
- Increased farebox recovery rate (increased revenue)
- Fleet utilization management – scheduling & maintenance (decreased costs)
- Advanced revenue reconciliation (enhanced reporting and security)
- Asset management (cost savings and federal regulation)
- Rider satisfaction and convenience (alternative fare media)
- Service and Support (secure investment)

Rider Benefits

Convenience your riders expect from a mobile app:

Account setup and pass purchasing that is intuitive
Multi-modal trip planning that is easy and convenient
Innovative routing options to get you there faster
Scheduling and alerts to help you maximize travel
Outstanding support with rider portal for updates

Genfare Methodology

As a Fare Collection Solution provider, we have developed an end-to-end process to ensure you receive the highest level of guidance, service and support at each step.

Customer Care

The heart of our business is Customer Care, and we’re committed to customer success from first contact through aftermarket support.

Project Management

Our approach to Project Management has created a consistent, repeatable process for fare collection implementations.

Innovation

Innovation for us is about continuous ongoing improvement - for our agency partners and their riders.