Electronic Fare Collection & Management Systems

Fare collection Solutions Across Multiple Domains

Our product lines integrate for broad and flexible coverage.

Bus & Bus Rapid Transit (BRT)
Light Rail
Paratransit
Ferry

Transforming Transit for Tomorrow

Genfare is a leader in providing comprehensive automated fare collection solutions for transit agencies of all sizes in North America for more than three decades.

OFFERING EVOLUTION

Genfare’s offering has continued to evolve through the ‘80s to present day.

1980s – Hardware supplier – physical revenue security, high quality equipment, accurate data
1990s – Hardware/Software provider – above and expanded data reporting and electronic revenue security
Present – Fare Collection Solution provider – above and:
- Revenue and ridership management
- Increased farebox recovery rate (increased revenue)
- Fleet utilization management – scheduling & maintenance (decreased costs)
- Advanced revenue reconciliation (enhanced reporting and security)
- Asset management (cost savings and federal regulation)
- Rider satisfaction and convenience (alternative fare media)
- Service and Support (secure investment)

Rider Benefits

Convenience your riders have come to expect from a mobile app:

Account setup and pass purchasing that is a snap
Multi-modal trip planning that will blow your socks off
Innovative routing options to get you there faster
Scheduling and alerts to help you maximize travel
Outstanding support with rider portal for updates

Genfare Methodology

As a Fare Collection Solution provider, we have developed an end-to-end process to ensure you receive the highest level of guidance, service and support at each step.

Customer Care

The heart of our business is Customer Care, and we’re committed to customer success from first contact through aftermarket support.

Project Management

Our approach to Project Management has created a consistent, repeatable process for fare collection implementations.

Innovation

Innovation for us is about continuous ongoing improvement - for our agency partners and their riders.