Fare Collection Solutions

Fare collection Solutions Across Multiple Domains

Our product lines integrate for broad and flexible coverage.

Bus & Bus Rapid Transit (BRT)
Light Rail
Paratransit
Ferry

Transforming Transit for Tomorrow

Genfare is a leader in providing comprehensive automated fare collection solutions for transit agencies of all sizes in North America for more than three decades.

OFFERING EVOLUTION

Genfare’s offering has continued to evolve through the ‘80s to present day.

1980s – Hardware supplier – physical revenue security, high quality equipment, accurate data
1990s – Hardware/Software provider – above and expanded data reporting and electronic revenue security
Present – Fare Collection Solution provider – above and:
- Revenue and ridership management
- Increased farebox recovery rate (increased revenue)
- Fleet utilization management – scheduling & maintenance (decreased costs)
- Advanced revenue reconciliation (enhanced reporting and security)
- Asset management (cost savings and federal regulation)
- Rider satisfaction and convenience (alternative fare media)
- Service and Support (secure investment)

MARKET SIZE AND COVERAGE

Genfare serves more than 350 transit agencies in North America

Largest supplier of fare collection systems in North America with over 50,000 devices in daily revenue service
Our system solutions interact with over 75 million riders
We process over 2 billion transactions annually
Our system collects upwards of $3 billion annually

Genfare Methodology

As a Fare Collection Solution provider, we have developed an end-to-end process to ensure you receive the highest level of guidance, service and support at each step.

Customer Care

The heart of our business is Customer Care, and we’re committed to customer success from first contact through aftermarket support.

Project Management

Our approach to Project Management has created a consistent, repeatable process for fare collection implementations.

Innovation

Innovation for us is about continuous ongoing improvement - for our agency partners and their riders.

Fare Collection Solutions