Contactless payments have never been more important. Luckily for transit agencies, the solution is already here. Genfare’s contactless fare payment solutions allow transit vehicles to accept payments and/or validate tickets with no cashier or driver contact and minimum proximity time.
The height of contactless payment is reached when you allow consumers to do as much as possible from their own phones. This keeps consumers from interacting with cashiers, clumping around common areas with queues, or using touchpads and other high-touch surfaces.
With Genfare Mobile Link, riders can plan their trips, purchase their tickets, and scan their tickets from their smartphone as part of Genfare’s “Plan, Pay, and Board” principle. Agencies can launch the Genfare smartphone app while still allowing traditional forms of payment and ticketing. This allows the option to gradually shift to all-contactless fareboxes as riders become more familiar with the technology.
Genfare Link encompasses our entire network of payment, ticketing, and validation technology known as a digital fare management system.
With Genfare Link, you can accept physical payments as well as contactless payments through smartphone apps and unmanned ticketing machines. When it’s time to board, mobile ticketing allows riders to simply scan their ticket from their phone. Reloadable smartcards can also be deployed to quickly process tickets without driver intervention.
Central to Genfare Link is its backend management system that allows transit managers to easily adjust prices, offer discounts, monitor rider statistics, send reroute alerts, run in-depth reports, and more. Offering ease of use for riders is an obvious benefit, but the data generated by digitized payments and validations can provide numerous kinds of cost-saving insights.
Our smart card farebox CardQuest accepts only specialized electronic fare media designed for the unit. This cashless farebox can process magnetic cards and smart cards with no driver intervention, making it popular for limited ridership applications, such as paratransit and colleges, which can issue “passes.”
Our premium Odyssey farebox can accept more types of payments, including coins, tokens, and bills, as well as contactless smartcards and magnetized cards. Essentially, the Odyssey is the CardQuest plus the ability for physical cash payments.
Our popular Odyssey Plus unit focuses on faster processing speed to minimize length of close proximity and speed up onboarding for shorter and faster-moving lines.
If you’re looking to emphasize contactless payment, the Fast Fare is a top choice. This farebox is perfect for transitioning transit agencies that wish to accept traditional forms of payment (coins, bills, tokens, smart cards, and magnetized cards) as well as digitized tags, key chains, fobs, and stickers.
The Fast Fare box features tap-and-go smart card portals and can also accept Mobile Link’s ticketing via smartphone, smartwatch, and other up-and-coming technologies.
For agencies who prioritize contactless payments, the Fast Fare-E can use QR codes from physical tickets, reloadable swipe cards, and touch-and-go cards. Mobile Link integration allows riders to use a customized smartphone app to plan, purchase, and validate tickets.
Our most advanced farebox, the Fast Fare-E eliminates the touch heavy forms of payment and validation. These methods are also faster, reducing the amount of time drivers are near riders while reducing lines and standing time.
Transit agencies looking to deploy contactless payment options must start now. Time to launch can vary, but the need will only increase as consumers and governments demand safer transit options.
Contact Genfare for a fully customized strategy. We help our clients choose the best farebox technology, develop a multi-year launch strategy, provide installation and training, and other services.