Solutions

Multi-payment enablement

Public transit systems have to satisfy the needs of every rider, from the tech savvy to the physically challenged. That’s why Genfare offers an unmatched array of fare media solutions: mobile app, cash, bank card, pre-paid ticket and other means. We can also take care of every component of a commuter’s transaction, whether it’s buying a ticket, adding fare to that ticket, replacing a lost card or checking the card balance. We can even provide vending machines and retail point-of-sale machines to increase boarding speed and cut down on rider hassle. Just one more way we enhance the rider experience.

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Richer reporting and planning

Genfare’s comprehensive, fully integrated fare management platform, Genfare Link, provides transit agencies with robust reporting tools to stay up-to-speed on fare collections as well as anticipate future scheduling and maintenance needs. With real-time data right at your fingertips, you can customize reports on rider activities, system status and areas to optimize operations. Uncovering key metrics drives data-rich insights, empowering transit administrators to plan smarter.

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Greater security, from revenue to data

Fare collection falls short if you have no way to transfer revenue securely from the farebox to the counting room. Fortunately, Genfare is ready with multiple vault options like DUALPORT that provide the security and reliability you demand while maintaining the integrity of revenues collected from your fare collection equipment. Digital transactions are secure, so the data your agency assimilates for reporting purposes and rider information stays protected.

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Seamless implementation and compatibility

Whether you’re looking to integrate a fare collection component or system into your existing platform or turning to us for a turnkey fare management solution, Genfare has a solid reputation for successful implementation. Our individual products are fully compatible with each other, making them a seamless fit into virtually any-size transit system. Our comprehensive fare management solution is fully integrated so that every aspect of the transit process is streamlined and easily tracked. Result: A smoother implementation process with fewer glitches, headaches and hassles.

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Comprehensive Customer Care

When you need a question answered or a problem solved, Genfare makes it easy to get in touch with the right people, right away. Need to order OEM parts or fare media? Got a repair that demands a rapid response? Have a follow-up installation issue or a need for more on-site training? Genfare is there with the system support and guidance to make your life easier—and make the rider experience more enjoyable.

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Mobile Ticketing

Genfare's Mobile Ticketing app benefits both transit agencies and the riders they serve. The app has a feature that allows transit agencies to push real-time status updates as soon as they identify hold-ups in the system, making it easy for vehicles to be re-routed and schedules modified as needed. Alternatively, commuters can plan their trip right on their mobile device – selecting a route, paying for a ticket, and even boarding with a mobile barcode. It’s just one more way Genfare makes getting from Point A to Point B a more satisfying experience.

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