Genfare LinkĀ® has been reimagined as a comprehensive, scalable, centralized back office, enterprise management, reporting, and fare collection platform. It is connected to all smart devices and third-party software for an all-in-one administrative experience.

Highlights

  • Cloud-based fare collection system
  • Comprehensive enterprise management platform
  • Interdepartmental “one stop shop” for all agency administrative needs

Genfare Link components

Genfare Link uses a wholistic approach to fare collection operations and security management, integrating all fare collection and point-of-sale devices and product types, including smart cards, mobile, and open payment.

Genfare Link components

Genfare Link uses a wholistic approach to fare collection operations and security management, integrating all fare collection and point-of-sale devices and product types, including smart cards, mobile, and open payment.

Cash Link

The core configuration. Collect, track, and reconcile cash and coin across the system. Includes reporting and configuration of fareboxes and vaults.

Cash Link

The core configuration. Collect, track, and reconcile cash and coin across the system. Includes reporting and configuration of fareboxes and vaults.

Mobile Link

Add mobile ticketing, trip planning, and customer management applications (also available as a stand-alone module)

Mobile Link

Add mobile ticketing, trip planning, and customer management applications (also available as a stand-alone module)

Smart Link

Sell and manage fares across smart cards, point of sale devices, and online customer platforms

Smart Link

Sell and manage fares across smart cards, point of sale devices, and online customer platforms

Open Link

Add open payment and real time monitoring for asset management

Open Link

Add open payment and real time monitoring for asset management

Simplify fare collection management

Simplify

Genfare Link simplifies fare collection management with data streamed to the cloud from all points of sale. In one robust enterprise management platform, it combines account-based rider management, cash management, fare configuration, administration, website and portal support, customer service functions, distribution networks, asset management, and reporting.

empower data driven decision making

Empower

Genfare Link empowers agencies to make data driven decisions in real-time by integrating all sales and revenue collection in one platform. It also allows community organizations to self-manage their users resulting in increased ridership utilizing less agency resources.

Connect any smart devices or third-party software

Connect

Genfare Link is easily accessed from any web-connected device by riders, partner organizations, and agency staff across the organization. It securely connects the entire fare collection solution in one location for both configuration and reporting. It is scalable for transit agencies of all sizes.

Genfare Link future-proofs your back-office solution by integrating with any smart hardware or software you currently have or add in the future, even if it’s not made by Genfare.

Secure-Data

Secure

Genfare Link utilizes the latest in Amazon Web Service security, leveraging robust security measures, including encryption protocols, regular backups, and disaster recovery to protect user data while minimizing the need for local IT interaction. The centralized cloud-based platform also simplifies asset management, virtually eliminates backend downtime, and provides real-time monitoring of hardware to inform the transit agency to potential issues before they cause problems. Additionally, it allows for user roles and permissions to be set by an agency administrator.

Transform your operations with Genfare Link

Top benefits of a cloud-based fare collection system

Ease of integration

Built as an open architecture solution, Genfare link can integrate with any smart hardware or third-party software as well as import/export data to aggregate all data in one location.

Cost efficient

Genfare Link reduces time spent solving problems and provides data that can help agencies identify ways to be more cost effective.

Scalable and flexible

Genfare Link uses open architecture to evolve and grow with the adapting needs of the agency as it connects with other vendors and systems, now and in the future.

Continuous updates and maintenance

Automatic software updates relieve the burden of managing software patches, security updates, and system maintenance.

Rapid deployment

Can be implemented in only two weeks, requiring fewer IT resources at the transit agency.

Accessible and easy to use

Its simple interface can be accessed securely anywhere with an internet connection.

Hardware supported

All smart fare collection equipment, regardless of supplier, can push data to Genfare Link.

Journey with Genfare

We want to elevate transit, not just for riders, but also for the agency and the whole community. Learn how Genfare can help your agency increase ridership and raise revenue with our simplified, empowered, and connected equitable mobility solutions.